--- title: "Meta: New Policies to Protect Consumers and Businesses from Fraudulent Reviews" description: Learn more about new review policies to protect consumers and businesses from fraudulent reviews on Meta, formerly Facebook. image: https://www.theiamedia.agency/hubfs/Facebook-Reputation-Management.jpg --- [![TheiaNew](https://www.theiamedia.agency/hs-fs/hubfs/TheiaNew.png?width=151&height=44&name=TheiaNew.png "TheiaNew")](https://www.theiamedia.agency) - [Creative & UX](https://www.theiamedia.agency/creative-and-ux) - [Content & Social Media](https://www.theiamedia.agency/content-and-social-media) - [SEO & Revenue Growth](https://www.theiamedia.agency/seo-and-revenue-generation) - [Company](https://www.theiamedia.agency/about-us) [![Schedule A Consultation](https://no-cache.hubspot.com/cta/default/5183040/4795f195-4234-426f-8756-67a684d6efca.png)](https://cta-redirect.hubspot.com/cta/redirect/5183040/4795f195-4234-426f-8756-67a684d6efca) #### Creative & UX Services - [Website Design](https://www.theiamedia.agency/web-design-services) - [Website Redesign](https://www.theiamedia.agency/website-redesign-service) - [Landing Page Design](https://www.theiamedia.agency/landing-page-design) - [Email Marketing](https://www.theiamedia.agency/email-marketing-services) - [Lead Nurturing](https://www.theiamedia.agency/lead-nurturing-services) - [ADA & WCAG Compliance](https://www.theiamedia.agency/ada-and-wcag-compliance) Follow our news and updates Get marketing tips, how-to's, and more! #### Content & Social Media - [Website SEO Copywriting](https://www.theiamedia.agency/website-seo-copywriting) - [Content Marketing](https://www.theiamedia.agency/content-marketing-services) - [Social Media Design](https://www.theiamedia.agency/social-media-design) - [Social Media Advertising](https://www.theiamedia.agency/social-media-advertising-services) Follow our news and updates Get marketing tips, how-to's, and more! #### SEO & Revenue Growth - [SEO Services](https://www.theiamedia.agency/seo-services) - [Local SEO Services](https://www.theiamedia.agency/local-seo-services) - [PPC Management](https://www.theiamedia.agency/ppc-management) - [Geofence Advertising](https://www.theiamedia.agency/geofence-advertising) - [Conversion Rate Optimization](https://www.theiamedia.agency/conversion-rate-optimization) - [Page Speed Optimization](https://www.theiamedia.agency/page-speed-optimization) Follow our news and updates Get marketing tips, how-to's, and more! #### Company - [About Us](https://www.theiamedia.agency/about-us) - [Resources](https://www.theiamedia.agency/resources) - [Podcast](https://www.theiamedia.agency/podcasts) - [Customer Support](https://www.theiamedia.agency/customer-support) - [Who We Help](https://www.theiamedia.agency/who-we-help) - [News & Updates](https://www.theiamedia.agency/blog) - [Careers](https://www.theiamedia.agency/careers) Follow our news and updates Get marketing tips, how-to's, and more! 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[Orthopedics](https://www.theiamedia.agency/orthopedic-marketing) - [Plastic Surgery](https://www.theiamedia.agency/plastic-surgery-practice-marketing) - [About Us](https://www.theiamedia.agency/about-us) - [News & Updates](https://www.theiamedia.agency/blog) - [Podcasts](https://www.theiamedia.agency/podcasts) - [Careers](https://www.theiamedia.agency/careers) - [Resources](https://www.theiamedia.agency/resources) - [Contact Us](https://www.theiamedia.agency/contact-us) [![Schedule A Consultation](https://no-cache.hubspot.com/cta/default/5183040/4795f195-4234-426f-8756-67a684d6efca.png)](https://cta-redirect.hubspot.com/cta/redirect/5183040/4795f195-4234-426f-8756-67a684d6efca) ![](https://www.theiamedia.agency/hubfs/Facebook-Reputation-Management.jpg) [Facebook](https://www.theiamedia.agency/blog/tag/facebook) | [Digital Marketing](https://www.theiamedia.agency/blog/tag/digital-marketing) | 1 min read # Meta: New Policies to Protect Consumers and Businesses from Fraudulent Reviews [![Cullen Andrew](https://app.hubspot.com/settings/avatar/c6645bea51eb6ee41be26871145a776a)](https://www.theiamedia.agency/blog/author/cullen) Written by [Cullen Andrew](https://www.theiamedia.agency/blog/author/cullen) Jun 25, 2022 7:53:17 PM A new [Community Feedback Policy](https://www.facebook.com/policies_center/community_feedback/) is being launched by Meta in the US and will provide additional parameters on feedback and reviews published in-app by customers. The policy was created to keep fraudulent feedback out of view while also ensuring reviews are actually based on real purchasing experiences. Meta's overall goal with this policy is to limit the scope of false or misleading reviews and block those who are attempting to scam their system with false-positive feedback.  [Meta](https://www.facebook.com/business/news/keeping-reviews-authentic-trustworthy) explains: *“More than 200 million businesses connect with their customers through our apps and technologies. Community feedback provides businesses with helpful insights from their customers and helps people make trusted purchasing decisions as they discover new products.”* Meta's new rules will help to maintain order by putting strict restrictions on what is and isn't allowed in product and business reviews. ![meta_reviews](https://www.theiamedia.agency/hs-fs/hubfs/meta_reviews.png?width=574&name=meta_reviews.png) Meta has stated that they will rely on both automated tech and human reviewers to detect potential violations - they also are encouraging businesses and users to report any questionable reviews they may come across while using the platform. *“In addition to complying with our Community Standards, all feedback people leave about products and businesses must now comply with our Community Feedback Policy, which specifically prohibits manipulation of reviews, incentivization, irrelevance, graphic content and spam.”* This new policy has been put into place for US businesses, you can read more about the 'Ratings and Reviews' policies by [clicking here](https://www.facebook.com/policies_center/community_feedback/). 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